Technology Leadership
Virtual Head of Technology
Our Virtual Head of Technology service provides SMEs with strategic technology leadership without the overhead of a full-time executive. We work alongside your leadership team to align technology initiatives with business goals, driving innovation, efficiency, and growth.
Financial/Budget Management
We help businesses gain control of their technology spend by developing clear, scalable IT budgets. From forecasting to cost optimisation, we ensure your tech investments deliver tangible value and remain aligned with your financial objectives.
Technology Strategy and Road mapping
We build practical, business-aligned technology strategies and roadmaps that guide your organisation’s digital growth. Designed with your industry, scale, and goals in mind, these plans help you prioritise the right initiatives and make informed decisions.
Quarterly business reviews
Our QBRs offer structured touchpoints to review technology performance, realign on business goals, and adjust priorities. It’s a chance to track progress, surface risks, and keep your IT strategy agile and responsive to business needs.
Third Party Management
We manage and optimise your vendor ecosystem to ensure consistent service, cost control, and accountability. By acting as your advocate, we ensure you get the best value from your technology partners.
Tech Risk Management
We identify, assess, and mitigate technology risks that could disrupt operations or expose your business to loss. Our proactive approach helps SMEs build resilience, ensure compliance, and stay ahead of potential issues.
Infrastructure and Operations
Health Checks
Our comprehensive system health checks evaluate the stability, performance, and security of your IT environment. We identify inefficiencies, risks, and quick wins to improve reliability and scalability.
System and software optimisation
We fine-tune your systems and software to improve speed, reduce costs, and enhance user experience. Whether it’s cloud, legacy, or hybrid environments, we ensure your tools work as hard as you do.
Network Operations Centre (NOC)
Our NOC services deliver 24/7 monitoring and support to keep your critical systems running smoothly. We detect and resolve issues before they impact your business, ensuring uptime and reliability.
Asset management
We provide visibility and control over your technology assets, helping you reduce waste, manage lifecycle costs, and maintain compliance. Better asset tracking means better decisions.
Procurement and spend management
We simplify the tech procurement process by aligning your purchases with business needs and budgets. From vendor selection to contract negotiation, we help you buy smarter and spend wisely.
Risk Management
We embed risk management across your infrastructure—identifying vulnerabilities, implementing controls, and building operational resilience. Our approach is both strategic and hands-on.
User Management and Support
IT Helpdesk and Support
Our responsive, user-friendly helpdesk acts as an extension of your team, resolving day-to-day IT issues quickly and professionally. We aim to minimise downtime and maximise user satisfaction.
User Management
We streamline user onboarding, access control, and lifecycle management to support productivity and security. Our focus is on giving your people the right tools—securely and efficiently.
Network Operations Centre
Our NOC services deliver 24/7 monitoring and support to keep your critical systems running smoothly. We detect and resolve issues before they impact your business, ensuring uptime and reliability.
Multi site support
Whether you operate from multiple offices or support remote teams, we ensure consistent service across locations. Centralised tools and processes ensure seamless support wherever your people work.
M365 Management
We manage, optimise, and secure your Microsoft 365 environment to drive collaboration and productivity. From licensing to training, we help you get the most from your investment.
Risk Management
We embed risk management across your infrastructure—identifying vulnerabilities, implementing controls, and building operational resilience. Our approach is both strategic and hands-on.
Remote Monitoring &Management, Endpoint Detection & Response
Our RMM and EDR services provide real-time visibility and protection for your endpoints. We keep systems updated, detect threats early, and ensure compliance without burdening your team.
Cyber Security
Cyber Security Architecture and Management
We design and implement tailored cybersecurity frameworks that scale with your business. From policy to technical controls, we help build a security-first culture across your organisation.
Cyber Security Audit/Maturity Assessment
Our audits and maturity assessments evaluate your current security posture, identify gaps, and prioritise improvements. This service gives SMEs a clear, actionable roadmap to strengthen defences.
Managed Detection and Response (MDR)
Our MDR services combine technology and expertise to detect, investigate, and respond to threats in real time. You gain enterprise-grade security without needing an in-house security team.
Vulnerability Management
We proactively identify and remediate vulnerabilities in your systems and applications before they can be exploited. It’s a foundational step toward a secure, compliant IT environment.
Security Operations Centre, Security Information & Event Management
Our SOC and SIEM services provide continuous monitoring, alerting, and analysis of your IT environment. We help you respond faster to incidents and maintain a secure operational state.
Cyber Threat Intelligence
We equip your business with the latest threat intelligence, helping you understand and defend against emerging cyber risks. Our insights are practical, timely, and tailored to the SME threat landscape.